Delivery
NWHF has free delivery with in most of west Michigan. Extended delivery areas are available for a fee depending on the purchase and the location. Delivery times are usually Monday – Friday mornings 9-11:30 and afternoons 1- 3:30.

Warranties
The warranty on merchandise varies per the manufacturer and product. NWHF will try to help beyond those warranties but each case is unique and situations vary.

Cancelled Orders
Once your order is placed at NWHF we will send it to the manufacturer on your behalf. From that point , NWHF is financially obligated to purchase the furniture from the manufacturer. Because of this, we don’t accept order cancellations . If NWHF deems it appropriate to cancel an order, there will be a 35% cancellation (restock fee).